Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

COVID-19 Resources

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

New Students - Summer: 10/28/2022 - 02/22/2023

The Spring 22-23 waiver deadline ended 02/22/2023. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX  75380-9025
1 (888) 799-7716
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected