Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Domestic & International Students (Residential & Athletes):

Early Arrival Fall - 06/01/2024 - 06/30/2024

Fall - 06/01/2024 - 09/12/2024

Spring/Summer (New Students) - 10/30/2024 - 01/31/2025

 

Non-Resident Domestic Students and Internet Students:

Early Arrival Fall - 06/01/2024 - 06/30/2024

Fall - 06/01/2024 - 07/28/2024

Spring/Summer - 10/30/2024 - 01/31/2025

Spring/Summer - 04/03/2025 - 05/01/2025

 

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Early Arrival Fall - 06/01/2024 - 09/12/2024

Fall - 06/01/2024 - 09/12/2024

Spring/Summer (New Students) - 10/30/2024 - 01/31/2025

Claims

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

This service is not administered by Academic HealthPlans.
1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected